If you have any questions about how to place an order online, you may reach us by chat, phone, or the Contact page.
Checking on order status? You can sign in and check the status in My Orders.
Chat Hours:
Mon. - Fri. 7:00 AM - 1:00 AM next day (PT)
Sat. - Sun. 5:00 PM - 1:00 AM next day (PT)
(You can click on the chat button in the lower right corner)
Phone Hours:
+1 (302) 990-0619
Mon. - Fri. 7:00 AM - 1:00 AM next day (PT)
Sat. - Sun. 5:00 PM - 1:00 AM next day (PT)
Email us:
Leave a message on the Contact Zeelool page.
Comments
44 comments
I need to do a refund on my glasses, is there anyone to help?
Hi
When the glasses go delivered
Buenas tardes necesito ayuda, mi dirección en la aplicación estaba incorrecta, devolvieron mis gafas y quiero que me las envíen a mi casa
Hello where are my glasses
?
My recent order did not make it past USPS. They will not deliver my glasses due to counterfeit postage. I need my money back immediately. This has never happened and I have ordered a lot of prescription glasses from this company. Please help!
I have to return three pairs with wrong or missing numbers of my RX WOW I NOTICE TO MANY COMPLAINTS I would love to get mine fixed thats all
Need address to send glass back , for store credit please
I just received my glasses and it's the wrong prescription.
Hello can I make a change on my order I placed today?
Am trying to contact customer service….called at 500
Hello,
Could I please change PD on two of the glasses I orederd before it is processed
I ordered glasses from zeelool, I love my glasses. I see they didn't fill my prescription right, because I can't see anything up close out of them. I'm looking at my prescription and the one you all sent me, I'm missing the ADD- 2.50, 2.50 and you all have 0.00, 0.00. Does that make a difference?
Please sign in to leave a comment.