What if my order information is wrong?

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11 comments

  • rynitar

    Hello my order was shipped and it was returned twice my address needs to be updated my address is 943 Plaza View Court Youngstown Ohio 44505 Building X apartment A. It's going on 2 months please return my glasses if there's a problem with delivery drop them off in the office at the Plaza View Court Youngstown Ohio I can be reached at 6784377603

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  • Dalimar Santiago

    Necesito cambiar la direccion de envio que es incorrecta

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  • Dalimar Santiago

    Necesito cambiar la direccion de envio que es incorrecta Número de orden :
    530094720

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  • Shatedra McQueen

    My order didn’t save my prescription information…How do I add my prescription after I placed my order

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  • Katherine Rauch

    I order two pairs of glasse with prescription but my glasses were delivered without prescription. I can’t get any answers or return label. I paid for prescription glasses .

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  • Alisa S Wallace

    Did u get it resolved? I’m having the same problem now.

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  • I ordered glasses with blue light but did not receive this. How do you correct the problem with this order?

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  • Janice Murphy Gowie

    I need HELP how do I get it  if there no one to talk to help resolve the problem that phone number does not work +1 302-990-0619 always busy it doesn't matter when you call. Customer service is not working it needs new management badly like right now today!!!!!!!!

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  • Carol Diaz

    No veo con la receta en los espejuelos, no los puedo usar

    Please call to make the claim 787-447-9889 in Spanish
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  • Carol Diaz

    I need to know what the return process is like, I can't see with the glasses, the prescription is wrong

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  • Cynthia Brown

    First time ordering and they sent wrong glasses and been on chat with them for an hour to realized they sent wrong glasses kept getting kicked out chat…waiting on them to send me a shipping label to return wrong glasses and then I still have to wait 18 more days~need to offer a discount or something or take off a % from ordering not being right…

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