ZEELOOL Customer Specialists
- Total activity 361
- Last activity
- Member since
- Following 0 users
- Followed by 46 users
- Votes 102
- Subscriptions 135
Articles
Recent activity by ZEELOOL Customer Specialists-
What are Polarized lenses?
A Polarized lens is a kind of sunglasses that greatly reduces the glare from light that is Polarized horizontally, meaning the light reflects off horizontal surfaces, such as a white sidewalk, a wh...
-
What are photochromic lenses? Do you carry Transitions®?
Photochromic lenses are specially treated to turn dark when exposed to UV light. When the lenses are out of the sunlight, they become clear again. We carry photochromic lenses for 1.57, 1.61, 1.67...
-
How do I get thinner lenses?
You can find this option during the ordering process after you fill in your prescription. There will be a recommended option for your Rx. If you have a strong Rx or want to make your lenses thinner...
-
What do the Lens Index numbers mean?
The Lens Index number (1.57, 1.61, 1.67, 1.71, or 1.74) refers to the degree of refraction the lens provides. This means how much the light that enters the lens is refracted (bent) as it passes thr...
-
Can I get a discount if I don't want the free gifts?
We humbly say no. The free gifts are just our best wishes, and the most important thing we desire to see is that you are satisfied with our products.
-
If my coupon in my order was not used, what should I do?
We suggest keeping the coupon for future orders or contacting us for further information.
-
What if my order information is wrong?
You can contact Zeelool via the Contact Us page, start an online chat, or call us at +1 (302) 990-0619 Mon. - Fri. 7:00 AM - 1:00 AM next day (PT)/Sat. - Sun. 5:00 PM - 1:00 AM next day (PT) to det...
-
How to Return Your Glasses?
Several simple instructions are as follows: Contact Us within 30 days of receiving your eyeglasses, our customer service will get back to you with detailed information about how to return them acco...
-
The ADD of progressive just have one side, but I need both sides?
Our progressive glasses just display one side, because in general, the ADD of both eyes should be the same. So you can only see one ADD when you place your order. In fact, both eyes will have the A...
-
May I save my prescription so I do not need to input it again for next order?
Of course. You can login to your account first and Save Your Prescription, then you will be able to select and apply your saved prescription when placing an order.