If my coupon in my order was not used, what should I do? Kevin November 27, 2019 15:02 Updated Follow We can refund the coupon amount to your account within 24hr after the placement of your order. Related articles Is it possible to have double discounts on my order? What if my order information is wrong? How to Get a Coupon? Can I order prescription sunglasses? What are photochromic lenses? Do you carry Transitions®? Comments 0 comments Please sign in to leave a comment.