ZEELOOL Customer Specialists

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Recent activity by ZEELOOL Customer Specialists Recent activity Votes

  • I just placed several orders. Can I pay only one shipping charge?

    1. FAQs
    2. Delivery/Shipping

    Yes, if you contact us within the first 24 hours after you've placed these orders, we will refund one shipping fee so that you only pay for one shipping. The orders may be shipped together or separ...

    • ZEELOOL Customer Specialists
    • Updated
    • 1 follower
    • 0 comments
    • -3 votes

  • When do you charge my credit card?

    1. FAQs
    2. Payments

    When you click the button labeled Pay Now.

    • ZEELOOL Customer Specialists
    • Updated
    • 11 followers
    • 1 comment
    • -66 votes

  • What forms of payment do you accept?

    1. FAQs
    2. Payments

    VISA, MasterCard, American Express, Discover, PayPal Express, Apple Pay (IOS APP), Google Pay (Android APP), AfterPay, Klarna, store points and store credit.

    • ZEELOOL Customer Specialists
    • Updated
    • 6 followers
    • 1 comment
    • 216 votes

  • Are your prices listed in international currencies?

    1. FAQs
    2. Payments

    Our prices are listed in U.S. dollars(USD). You can choose Australian dollars (AUD), Great Britain pounds (GBP), Canadian dollars (CAD) or Euros (EUR) to show the prices.

    • ZEELOOL Customer Specialists
    • Updated
    • 3 followers
    • 2 comments
    • -11 votes

  • Is there an easy way to reorder a pair I bought previously?

    1. FAQs
    2. Ordering

    Yes! Log into your account and look up the previous order. If the frame is currently available, you will see the word Reorder next to the order number. Click on Reorder, and the exact same pair of ...

    • ZEELOOL Customer Specialists
    • Updated
    • 26 followers
    • 4 comments
    • 144 votes

  • Can I add glasses to an order once I pay for it?

    1. FAQs
    2. Ordering

    Yes, you can contact our customer service to help you with that. But if the package was shipped out at the time you contacted us, we suggest you place a new order with the glasses you want. 

    • ZEELOOL Customer Specialists
    • Updated
    • 7 followers
    • 0 comments
    • 93 votes

  • Is it required that all the glasses on the order have the same prescription?

    1. FAQs
    2. Ordering

    Absolutely not! You can order different pairs of glasses for your whole family on one order, with all different prescriptions.

    • ZEELOOL Customer Specialists
    • Updated
    • 5 followers
    • 1 comment
    • 163 votes

  • Can I order more than one pair of glasses per order?

    1. FAQs
    2. Ordering

    Yes, you can order as many pairs of glasses as you like! Once you put a pair of glasses in the Shopping Cart, click on the Continue Shopping button in the middle or on the bottom-right of the Shopp...

    • ZEELOOL Customer Specialists
    • Updated
    • 3 followers
    • 1 comment
    • 98 votes

  • What is necessary to place order at Zeelool?

    1. FAQs
    2. Ordering

    a. Prescription and PD An eyeglass prescription is necessary to process your prescription glasses. (If there is no problem with your eye and you do not need prescription lenses, you could choose no...

    • ZEELOOL Customer Specialists
    • Updated
    • 3 followers
    • 0 comments
    • 55 votes

  • What are mirrored lenses?

    1. FAQs
    2. Sunglasses

    Mirrored lenses are created with a highly reflective coating that reduces glare by reflecting light away. These sunglasses lenses are highly functional yet also fashionable. Zeelool doesn't offer m...

    • ZEELOOL Customer Specialists
    • Updated
    • 6 followers
    • 0 comments
    • 50 votes