ZEELOOL Customer Specialists
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Recent activity by ZEELOOL Customer Specialists-
Why can't I use the coupon for ordering?
a. Only one coupon is allowed for one order; b. Your coupon expires; c. The coupon is not eligible for the product you select; d. The product is already on discount and can’t use the coupon togethe...
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What is the material of your lens?
Our lenses are made of resin, which is lightweight and highly impact-resistant. Resin lenses also have a strong ability to block ultraviolet radiation to protect your eyes.
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Difference between Spherical Lens and Aspherical Lens
Generally speaking, spherical lenses are thick and the images through the lenses will be distorted. While, with the same prescription and index, aspherical lenses are thinner, lighter, and more com...
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Lens Functions
1. Single vision lens Single-vision prescription lenses are for people who need to correct one field of vision, either for distance, intermediate (computer), or near vision (reading). They contain ...
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What're the difference between Tint lens, Photochromic lens and Polarized lens?
The effect of the tinted lens is thorough and only one tint color matters indoors or outside. The photochromic lens is transparent indoors while the color darkens outside. The polarized lens has th...
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What is the difference between single-vision and progressive lenses?
Single vision lenses refer to the lens that have only one use, to see objects in the distance, to see intermediate like computer or phone, or to see near for reading (reading glasses). While progre...
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Are there any free eyeglasses tools in my order?
Premium Microfiber Cleaning Cloth and PD ruler.
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Common Mistakes When Cleaning Your Glasses
Common Mistakes When Cleaning Your Glasses We’re all guilty of quickly rubbing our glasses on our shirts or using a paper towel to clean the lenses. While these habits may seem harmless, they ultim...
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HOW TO ORDER
Here is a full walkthrough of the process to buy glasses from Zeelool, with the detailed instruction on findingwhat you want and telling us what you need.This video includes the following major par...
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When will I receive the refund?
1. Refund to Your Zeelool Store Credit: By selecting this option, the refund will be credited to your Store Credit account immediately. 2. Refund to Your Original Payment: We can issue the refund ...