ZEELOOL Customer Specialists

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Recent activity by ZEELOOL Customer Specialists Recent activity Votes
  • Can I add glasses to an order once I pay for it?

    Yes, you can contact our customer service to help you with that. But if the package was shipped out at the time you contacted us, we suggest you place a new order with the glasses you want. 

  • RETURN & REFUND

    Return & Refund Policy We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.   365-Day Warranty Zeelool offers a 365-day warran...

  • When will I receive the refund?

    1. Refund to Your Zeelool Store Credit: By selecting this option, the refund will be credited to your Store Credit account immediately.  2. Refund to Your Original Payment: We can issue the refund ...

  • What is Zeelool Store Credit?

    1. What Is My Store Credit? It is a virtual wallet linked to your Zeelool account where you will be able to store and access your credits if you return items and choose a store credit instead of a ...

  • What are the Features of Transitions® Lenses?

    Transitions® lenses, also known as Photochromic lenses, boast several notable features that provide wearers with clear and comfortable vision in varying light conditions. The following are the key ...

  • Who should Wear Transitions® Lenses?

    Transitions® lenses are suitable for a wide range of individuals, offering comfortable and clear vision in various settings due to their automatic photochromic properties. Here are some specific gr...

  • What are Transitions® Lenses?

    Transitions® lenses are a type of lens that automatically adjusts its color and light transmission based on the lighting conditions, providing all-day comfortable vision for wearers. Here is a deta...

  • Do Transitions® Lenses Have Blue Light Blocking?

    Transitions® lenses indeed offer blue light protection capabilities. While their primary feature is their ability to automatically adapt to changing light and weather conditions, shifting colors an...

  • What are photochromic lenses? Do you carry Transitions®?

    Photochromic lenses are specially treated to turn dark when exposed to UV light. When the lenses are out of the sunlight, they become clear again.  We carry photochromic lenses for 1.57, 1.61, 1.67...

  • How To Measure Your Frame Size

    Choosing the right size is the key to ensuring you're getting the right fit. If you want to find a suitable size, you can check the size of your current frame, or measure your current frame yoursel...