Several simple instructions as follows:
Contact Zeelool via e-mail at support@zeelool.com within 30 days of receiving your eyeglasses. All Returns must be returned in their unworn, original condition.
Package your glasses securely and leave a note including your name, order number, e-mail box used when you placed the order and a brief note describing the returning reason of the glasses; or a copy of the prescription as well as PD that you received from a doctor, so that Zeelool can inspect the glasses.
Zeelool would feel sorry if your glasses were getting lost during the shipment. Therefore, shipping your return by a traceable method is recommended.
Tips: we are NOT responsible for the return postage, so you need to bear the postage by yourself.
Comments
2 comments
Ive been calling and emailing you so o can return glasses. I get no clear reply. Please provide address so i can return glasses
I've been trying to get in touch with you,because I need to return my one of the glasses I purchase,they are to big and split of my nose and face,and would like them with bifocal
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